Position - President & Chief Executive Officer
Organization - Genesys Works
Location - National Headquarters in Houston; regional offices in New York City, Washington, D.C, Houston, the Twin Cities of Minneapolis and St. Paul, the San Francisco Bay Area, and Chicago.
Reporting Relationship - Board of Directors
Website - https://genesysworks.org/
Operating Budget - $25-$30 Million
Founded in 2002, Genesys Works provides earning and learning pathways to career success for young adults in underserved communities through skills training, meaningful work experiences, and impactful relationships. The organization envisions a future where all young adults are equipped and empowered with the knowledge and skills required to achieve career success and a lifetime of economic self-sufficiency.
Many young adults are at risk of not achieving economic success due to issues related to systemic racism and structural barriers. Students growing up in low-income environments often don’t know what career opportunities exist, nor do they have equitable access to training, social capital and professional networks, putting them on a path of underemployment, unable to achieve their full potential.
In addition, the disparity between what students are taught in the classroom and what’s needed to succeed in the workplace continues to widen, leaving millions of entry-level jobs unfilled because young adults lack the skills and knowledge required to succeed in these roles.
Genesys Works plays a critical role in addressing these challenges. Its unique social enterprise model leverages the collective power of schools, the business community, donors, and advocates to help level the playing field for students in underserved communities while introducing a new stream of diverse talent to corporate America.
Starting with only 10 students and one corporate partner, Genesys Works has grown to become a national organization serving nearly 4,000 students annually in Houston, Chicago, Minneapolis/St. Paul, the San Francisco Bay Area, New York City, and the Washington DC area.
Genesys Works is completing a refresh of its 5-year strategic plan to prepare the organization for significant growth and expanded impact. Over the next three years, Genesys Works is committing to strengthening its foundation, innovating high impact programmatic models, and growing its geographic footprint. Genesys Works will continue its leadership in helping high school students on their journey’s toward career success, whether that next step involves postsecondary education or credentials leading to professional employment.
Genesys Works plans to achieve these goals by:
- Investing in its foundation to ensure the organization is positioned for future growth.
- Improving program effectiveness and efficiency to ensure a more financially sustainable model and that all young adults who complete the program are prepared to thrive.
- Growing corporate and funder partnerships to enable more young adults to participate in Genesys Works.
- Maximizing long term career success for young adults by providing coaching for and access to multiple pathways including college, training, certification, and employment opportunities.
- Serving as a strategic talent pipeline for corporate partners’ diverse, professional talent needs.
Genesys Works has achieved recognition as a national leader in the field of student career development, and in the 18 years since its inception, has grown significantly. The next phase of the organization’s evolution is critical. The next CEO has the opportunity to execute (and refine as necessary) the Genesys Works’ strategy, scale the organization to meet the opportunity to serve more students, motivating an ever-growing staff, driving funding strategies, and creating the proper infrastructure to support this overall expansion.
Genesys Works has distinguished itself as a high-impact organization with a track record that is remarkable:
- Genesys Works students enroll in college at higher rates – 95% compared to the National peer group at 55%
- Students graduate from college at higher rates – 64% graduate from 4-year colleges compared to 14% of students from low socioeconomic status backgrounds nationally
- Genesys Works alumni earn between $45,000-$50,000 five years out of high school, compared to $36,000 for peer group working full-time
- Historically, 60%-70% of the organization’s expenses have been covered by earned income, and this robust earned revenue stream is expected to increase to over 80% with the execution of the new strategic plan
This additional education and experience provided by the Genesys Works program generates significant benefits in terms of higher incomes, lower social burdens, and faster economic growth. Students engage in year-long paid internships at some of the leading public and private companies across the US, earning an average of $15,000 their senior year in high school. Genesys Works generates substantial net economic and social value for society in addition to the rewarding career opportunities for the students it serves. A recent Social Return on Investment (SROI) Study by Columbia University showed the Genesys Works SROI at 13x.
Leveraging the impact and momentum in recent years, Genesys Works now has the unique opportunity for significant growth. The successful candidate will inherit a highly motivated, mission-driven, and dynamic organization with passionate, driven staff and a strong mandate for greater operational and financial strength, future growth, and programmatic innovation. As such, the CEO will be charged with strengthening the operational structure and driving intentional investment in its leaders that will even further enhance their ability to create more opportunities for underserved students and ultimately greater social impact.
The President & Chief Executive Officer (CEO) of Genesys Works reports to the National Board of Directors.
The CEO, with the collaborative support of a dedicated board and leadership team, will drive scale and the enhancement of the program offerings, financial sustainability, and the operational capabilities of Genesys Works.
This next leader will combine significant multi-disciplinary capacities in business, customer and/or partner relationship development and management, philanthropic development, cultural literacy, and market insight. Within this context the CEO will manage a senior team and provide mentorship, act as the chief resource-generator and ambassador for Genesys Works, raise community awareness of GW’s mission, goals and accomplishments, and act as the spokesperson for the organization in its efforts to attract and retain donors, funders, and business partners. This person will develop and steward both corporate and philanthropic partners and provide significant thought leadership. This is an exciting opportunity to lead one of the nation’s premier and most dynamic career development organizations in a complex and growing non-profit and social enterprise sector.
The CEO is responsible for providing strategic leadership and vision. The CEO inspires and motivates internal and external audiences, leads with clarity and purpose, expands the organization’s partners and supporters, engenders an inclusive and engaged internal culture, and demonstrates a strong commitment to the powerful mission.
Specific responsibilities include:
Leadership & Organizational Development
- Thoroughly understand Genesys Works and its mission, values, culture, history, key partners and stakeholders, market landscape, operations, and finances.
- Work closely with the Board and team to develop, lead and implement Genesys Works’ strategic plans.
- Enhance the organizational value and operational effectiveness of Genesys Works as it continues to scale and serve more students by upgrading processes, procedures, and reporting.
- Seek opportunities to enhance program offerings and increase capacity of the organization by building and leveraging relationships with donors and strategic partners.
- Manage, develop, and motivate a senior team and staff to operationalize and execute the organization’s strategy, including the implementation of organizational initiatives, goals, and objectives.
- Work with the board, leadership team and staff across the national office and local sites, as well as with students and key partners, to build a culture that fosters collaboration within and across communities within the enterprise.
- Ensure a culture that fully embraces diversity, equity, and inclusion.
- Promote an environment of high performance, commitment to excellence, high collaboration, and continuous improvement that values learning and commitment to quality.
- Establish and monitor staff and site performance and development goals, assign accountabilities, set objectives, and establish priorities across the enterprise.
- Manage and lead the fiscal health of the organization; ensure that the enterprise-wide planning and budgeting process maintains a sound financial basis for the organization and supports both short-term and long-term needs and the objectives of the organization.
External Affairs and Fundraising
- Serve as the chief spokesperson for Genesys Works and assure proper representation of the organization in front of all audiences/stakeholders.
- Oversee and play a very active role in fundraising activities, including planning and maintaining relationships with existing donors and partners and seeking out new sources of financial support.
- Position Genesys Works as a progressive leader and champion in workforce development, technology, and in the social sector.
- Engage senior corporate executives to generate revenue and mobilize significant resources in support of the GW vision.
- Foster strategic partnerships with corporations, donors/funders and other key stakeholders across the business, technology and education landscape, demonstrating a strong value proposition for mutual benefit; apply business acumen in a social enterprise setting and embrace emerging trends, innovation and technology in workforce development to drive groundbreaking strategies and creative opportunities for unique collaboration.
- Leverage compelling storytelling to build a network of external partners and supporters who are advocates of Genesys Works to enhance the organization’s brand identity.
- Manage complex stakeholder engagement across diverse constituencies.
Board Development and Governance
- Engage actively with the Board to fulfill its governance functions and facilitate the optimum performance by the Board, committees and individual members.
- Ensure the Board receives timely and useful reports and information, access to staff, donors, partners, and others to enable them to form appropriate judgments.
- In partnership with the Board Chair, identify, cultivate, recruit, and effectively onboard new potential board members, on a national and local level, that meet the values and needs of the organization, supporting its resource generation, networking connections, and diversity initiatives.
The ideal candidate should be highly self-aware, value diverse perspectives, and bring a mix of the following experience, qualities, and established track record in order to lead an organization operating in a dynamic environment:
- Broad corporate leadership, social enterprise, or nonprofit experience in a growing enterprise with at least 15 years of proven management and/or operating experience.
- Experience defining and implementing a strategic plan resulting in scale or significant growth for an enterprise and its constituents.
- Expertise in change leadership in a matrixed and/or complex organizational structure; ability to accelerate growth while building trust across all levels of the organization.
- Fundraising and revenue generating experience.
- Deep understanding of the young adult demographic and particularly the issues of racial, social, and/or economic justice.
- Deep networks across corporate leadership and/or knowledge of how to gain access to these networks.
- Experience serving as a coach and mentor; high comfort levels with giving and receiving constructive feedback.
- Experience gaining organizational and partner buy-in across a distributed, diverse organization; and a track record driving positive cultural change.
- Management experience with a multi-site organization, operational experience running a materially-sized business unit, or demonstrable success managing in a multi-site model “at a distance" is preferred.
- Established record of building and maintaining partnership with local/national community-based organizations, corporations, foundations as well as major and individual funders.
- Experience or exposure to board governance.
Additional ideal personal and leadership characteristics will include:
- An authentic leader with a passion and heart for serving youth in underserved communities.
- A continuous improvement mindset; decisive and disciplined around continued progress.
- An energetic, big-thinking visionary who is creative and forward-thinking.
- Well-organized, self-directed, and agile.
- Outgoing, engaging, and inclusive by nature.
- An outstanding communicator with the ability to clearly articulate issues, motivate others and drive results.
- Intelligent, confident, articulate, and assertive, with high humility.
- Servant leadership that models the highest integrity, ethical standards, and respect for others.
- A mature, professional, and seasoned leader who puts the interests of others and the organization ahead of their own.
- Enjoys and leans into leading significant teams.
- Energized by external affairs, including efforts around fundraising, building/engagement networks and influencing others.
An undergraduate degree from an accredited college or university is required.
Please apply online with a current resume and customized letter of interest. Any interest and/or recommendations may also be sent directly to the Korn Ferry team at GenesysWorks@kornferry.com .
Korn/Ferry shall provide equal employment opportunity to all qualified candidates, and will refer candidates without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other legally protected basis.