Operating Title

Long Classification Title

Campus Location

Department

Summary of Position

Acceptable minimum level of education

Acceptable minimum years of experience

Additional Job Information

Posting Number

Other minimum qualifications

Salary Information

Quicklink for Posting

Percent Time Information (FTE)

Grade

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information

Posting Date

Open Until Filled

Posting Open to Internal Candidates Only?

Interested Internal Candidates Exist?

Job Category

Appointment Type

Drivers License and Physical Requirements. Please check all items that apply.

Duty/Responsibility

• Serve as visionary, diplomat, convener, and liaison across communities and stakeholders within USNH institutions regarding the Center for Data, Master Data Management, Institutional Research/Assessment, Reporting/Data Visualization, their operations and performance metrics, and underlying technologies.
• In collaboration with academic and administrative leaders, faculty, governance groups, and committees, devise strategy, formulate goals, initiate programs, and develop policies to support and enhance the student, faculty, and staff experience. Stay abreast of best practices, emerging technologies, and trends in higher education for adoption across USNH institutions. Develop proposals for funding from the USNH long range technology plan and, if approved, drive implementation, and establish plan for sustaining technology services.
• Serve as ambassador for USNH’s Center for DATA’s and related services to groups internal and external to USNH such as the Board of Trustees, and representatives from other universities, business, and foundations. Serve as a visible participant in professional networks and actively engage as a leader in innovation. Build relationships with key state, community, and corporate constituencies.
• Continuously look for ways to optimize functionality and performance with internal and external partners.
• Ensure technologies interface seamlessly and fully leverage other technologies and capabilities across the Enterprise Technology & Services environment.
• Lead institutional data management initiatives and coordinate other interdisciplinary data management initiatives.
• Engage with State Agencies to provide leadership for initiatives involving both the State of New Hampshire and USNH
• Oversee data governance and quality (e.g., data standards, data definitions, metadata), organizational strategy for business intelligence and reporting standards, while promoting data-driven decision making across all campuses and advocating for a “single version of the truth”.
• Provides cost analysis and estimates to help the business community understand the impact and timing of new initiatives.
• Provides consultation on how to strategically leverage data to increase departmental effectiveness and efficiency.
• Provides consulting services to business areas seeking direction on how to leverage existing data and systems for the benefit of the organization. Includes advising on how data from tangential systems can be best utilized.
• Accountable for maintaining and enhancing relations between the campuses and ET&S

Duty/Responsibility

• Provide executive leadership to enterprise IT operations in support of strategic planning, organizational goals, relationship building/management, human and fiscal resource management, policy and program development and overall decision-making. Ensure the services provided by each service line are efficient and effective in meeting the expectations of students, faculty, and staff at each USNH institution.
• Accountable to ensure each Service Line Leader enables the following:
• Creates and maintains an established set of best-practice business processes, operational standards and procedures, and qualitative and quantitative metrics to ensure effective support to students, faculty, staff, and researchers.
• Sets direction, establishes goals, and aligns priorities for all operating locations to meet established service standards and metrics.
• Effectively collaborates with other technology and business leaders to understand, gather, and disseminate information regarding changes in IT operations and technologies that that may impact our customers.
• Effectively execute their budget and manage risk that could impact the budget and operational performance.
• Recruit, hire, develop, and evaluate Service Line Leaders. Oversee the professional development of all staff, succession planning, and performance assessments.
• Oversee the development of project timelines and the identification deliverables.

Duty/Responsibility

• Actively participate in ET&S management team to conceive, initiate, develop, plan, and implement strategic goals, to aid in continuous improvement activities, and to communicate current work status.
• Collaborate with USNH/UNH CIO and other Orchestrators to develop strategic plans with broad impact across the enterprise.
• Works with campus leadership, Executive Committees, the Administrative Board, and the Board of Trustees
• Proactively assist other Orchestrators with their issues and challenges to help build success across the enterprise.
• Work with USNH/UNH CIO on strategic communication including drafting key messages and leading strategic communication efforts.
• Lead and deliver results on special projects assigned by the USNH/UNH CIO.
• Collaborate with other IT Orchestrators, Service Line Leaders, Site Leaders, and functional teams on cross-team projects as requested or required to ensure strategic goals are achieved.
• Negotiate compromises with other leaders and provide leadership as required among Service Line Leaders and/or external constituents to provide the best results in situations with competing demands and opposing approaches.
• Advocate for diversion, equity, and inclusion